Breakdown Cover

Posted on: May 17, 2018, by :

Breakdown Cover

AA Breakdown Membership Terms and Conditions Booklet April 2018

National Recovery if you and your passengers need to be taken home

Source MINTEL report: Vehicle Recovery UK, September 2014. The website of the second largest provider stated that they had approximately 1,500 patrols on 8 October 2015.

Our mechanics will do everything they can to get you back on the road. And our cover includes up to 5 worth of parts for roadside repairs.

Our Accident Response services arent available to anyone whos not a Member with us. If youre not a Member, youll need to call your insurer for help.

AA Roadside Assistance offers 24/7 cover for breakdowns over 1/4 mile from home. If we cant complete repairs at the roadside, well take you and your vehicle to a nearby garage.

Well cover anything, as long as its less than 3.5 tonnes (3,500kg) and no wider than 7ft 6in (2.3m). Thats including any caravans and trailers youre towing.

If you already have European cover, call us 24/7 on

Were all dependent on our car to take the kids to school, get us to work, run errands or visit friends and family. So when it goes wrong, it can derail your whole day.

if you add Parts and Garage Cover, well help cover the costs of garage repairs, which might work out cheaper.

If your car breaks down, well come to your rescue anywhere in the UK. Call us right away, or u搜索引擎优化ur appto report your breakdown, pinpoint your location and track our arrival.

No need to carry cash. Just top up when the exchange rates are good and budget for your trip with our Travel Currency Card.

Member Extras Terms and Conditions Booklet April 2018

Find out more onwhat to do if your car breaks down.

Buy a used car with confidence get a report on its mileage, insurance status and specification.

Personal cover cover for youas a passenger or driver in any vehicle. Perfect if you own, borrow or regularly travel in more than one vehicle.

Just so you know, you cant buy cover online if youve already broken down. If you need to buy cover at the roadside, call us on0800 88 77 66. Repeat call-outs for the same fault will not be covered.

Pay 115 or less for 5 star rated cover for your home

We cant be called out for routine maintenance or running repairs.

Put your hazard warning lights on and wear a reflective jacket, if you have one.

Find your way with our range of British, French and Europe-wide roadmaps and atlases.

Cover for one vehicle, whoevers driving it

Our standard cover thats customisable to meet your needs

Business customersPersonal customersContact us

These introductory prices are for new Members only, and include fees payable under a separate contract between you and Automobile Association Insurance Services Limited (AAIS) for arranging and administering your cover.

The call centre and patrol office were helpful. Above and beyond to assist and keep me and my family safe and mobile. Fantastic.

If youd like additional cover while travelling to the Republic of Ireland, ourEuropean breakdown coveroffers emergency travel and accommodation costs, legal protection and more.

A breakdown cover policy covers you for roadside repairs if your vehicle breaks down while youre out and about.

Breakdown cover isnt a legal requirement, but it can make your life easier and take away the hassle of car trouble when youre out and about.

Invite a friend to join and get a 20 M&S or Amazon gift card each

No need to carry cash. Just top up when the exchange rates are good and budget for your trip with our travel currency card.

This introductory offer applies to our online prices and is available for the first year of your AA Breakdown Membership only. You can cancel the Onward Travel at any time, and if you cancel it within your first year, you wont incur any charges.

Give your savings a boost with exclusive rates for Members

You can also buy breakdown covergift membershipif youd like to buy cover as a present.

Brings cover to your doorstep and within 1/4 mile from home. You can arrange a time for us to arrive that suits you too.

Defaqto is an independent, financial research company that specialises in rating, comparing and analysing financial products. Our Roadside Assistance, National Recovery, Cover at Home and Onward Travel bundle has been awarded a Defaqto 5-star rating.

Show your membership card to get up to 20% off all day, every day at over 1,300 restaurants, pubs and service stations

Our secure-server software scrambles all the details you enter before theyre sent, so that only we can understand them.

Sign in to see your cover and request assistance online

20% off restaurants like Harvester and Toby Carvery

You may already have courtesy cover through your bank account or car manufacturer if youre not sure, its always best to check before buying cover.

Well cover any car of any age, including classic cars

Log in to see your insurance policy documents

Book your MOT, service or repair online.

Well contact you before the end of your first year to let you know that your free Onward Travel is coming to an end. Well also give you details of renewal costs for the following year if youd like to continue with your cover. You can cancel your Onward Travel before its due for renewal.

First of all, make sure youre in a safe place. Move your vehicle off the road if possible, or pull up onto the hard shoulder if youre on the motorway.

Car hire, overnight accommodation or costs towards public transport if we cant get your vehicle going again straight away.

The current version below applies to cover bought on or after 20 April 2018 or renewed on or after 5 June 2018:

If youve broken down, you can text us on:

If you need information in large print, audio or Braille, just ask you can email our customer services team at customer., or let us know when you call our helpline.

Well take you, your vehicle and up to 7 passengers to any single UK destination if your vehicle cant be fixed.

The current version below applies to cover bought on or after 28 March 2018 or renewed on or after 13 May 2018:

This applies to cover bought on or after 20 April 2018:

You can often opt to add extras to your cover such as recovery to a location of your choice, alternative transport and help with garage repair bills.

Our standard, starting level of cover is available once youre more than mile away from home. Well help you any time of day or night in the UK, and if we cant fix your vehicle by the roadside, well tow you to a local garage for repair.

Its the fastest way to ask us for help and track our arrival.

AA Breakdown Cover is arranged by Automobile Association Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority (FCA). You cancheck their registeronline. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212.

If you opted for the continuous monthly cover, in the 13th month of your membership with us, unless instructed otherwise, well use the payment details we hold for you to take monthly payments for your Onward Travel on a continuous monthly basis.

Just choose breakdown cover with National Recovery to qualify*

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Even when the unexpected happens. Become a Member today from just 39 a year

24/7 cover for breakdowns over 1/4 mile from home. If we cant complete repairs at the roadside well take you and your vehicle to a nearby garage.

Get a free courtesy car guaranteed with our comprehensive policies.

Enjoy free Onward Travel for 12 months

What to do if you have a flat battery

Member or not, we can help. Call us 24/7 on0800 88 77 66

It doesnt matter how old it is or mileage. However, if theyre used for work such as taxis, limos or delivery vehicles we cant offer the optional Parts and Garage Cover.

Keep on moving with Member benefits

If youre already with us, you can also report a breakdown and pinpoint your location usingour app. Its the fastest way to ask us for help and track our arrival.

And there are several extras you can add on to make sure your cover suits your needs and budget:

up to 5 worth of free parts for roadside repairs

Youll need your policy or membership number

©Automobile Association Developments Ltd.2018

And, if you add any of our optional extras to your cover, well also help you carry on your journey (Onward Travel), take you, your passengers and vehicle to any UK destination (National Recovery) or come to your doorstep (coverAt Home), if you have trouble starting the car at home.

Some policies offer unlimited callouts a year, while others might limit the number of times you can call for help at the roadside.

At Home we come to you if your car breaks down within 1/4 of a mile of home. And well arrange a time thats best for you.

You only need to let us know if you have vehicle cover. Tell us as soon as you can, so we can update your membership details and check your new vehicle is eligible (Ts&Cs apply). Once youve updated us, youll be covered in 24 hours.

If you dont let us know of any cancellation, well assume you wish to continue with your cover and well auto-renew it as follows:

As the UKs largest breakdown company, we rescue someone every 9 seconds.

We recommend you use suitable travel carriers for your pet or restraints that you can use on any vehicle so we can take your pet where they need to go safely.

Members can set MOT, tax and service reminders so your car is taken car of.

We only offer monthly payments options online. However, if you want to make a one-off payment for a year of cover, call us on0800 085 2721.

Book lessons, access learning materials and recommend a friend when you register.

The AA uses a fleet of dedicated vehicles which means we own them and manage all their dispatches, and they are staffed by our own patrols. These include breakdown vans, recovery trucks and other specialist vehicles to support a wide range of breakdown situations our members find themselves in.

If youre a Member with us, we can help you at the scene of a road traffic accident.

Make up to 5 claims a year (6, if you cover more than 1 vehicle on a joint or family policy)

Yes we use the highest form of encryption available, to make sure your payment is safe.

Find out more onwhat to do if youve been in an accident.

No, not under UK membership. However, our partners at AA Ireland will help you with the same level of service (apart from Parts and Garage Cover), if your car breaks down there.

And breaking down without cover can be an expensive business, particularly if youre far from home so buying cover normally works out cheaper than joining at the roadside.

This offer is not available to new Members arriving to the AA website from cashback websites including Quidco, Top Cashback, Asperity and Greasy Palm. There is no cash alternative to this offer and we reserve the right to withdraw or alter this promotion without prior notice at any time.

Over 1,000 more dedicated vehicles than anyone else

We also offerEuropean breakdown cover.

Once weve had the all-clear from any emergency services, well do our best to make repairs to your vehicle so its safe to drive away from the scene. If thats not possible, well tow it to a nearby garage.

There are three ways to do this annually by card or direct debit, or monthly by direct debit.

Member or not, we can help. Call 24/7 on0800 88 77 66

Onward Travel well get you and up to 7 passengers where you need to be, up to 3 times a year, with:

Call our free helpline on0800 26 20 50.

Weve got the latest satellite technology to help find the shortest route to you on average, we arrive within 45 minutes and we give priority to people in vulnerable situations.

If you pay monthly, youll pay an initial deposit by card before we set up a monthly direct debit from your bank account. The first payment will be taken in two weeks time followed by monthly payments on or around the same date of each month.

Claim up to 500, including VAT (with a 35 excess) towards expenses if your vehicle needs parts or garage work after weve tried to fix it at the roadside

Our Disability Helpline is free to Members and provides information about helping you drive in the UK and overseas. You can register your special requirements, which will help us tailor our breakdown services to you.

Membership gives you extra perks, such as restaurant deals and offers on car hire, added incentives the longer youre with us, and discounts on our other services.

If we cant get you going again, well tow you to a nearby garage, where youll need to cover the cost of any repair work.

For instance, if youre a wheelchair user and hold breakdown cover with National Recovery, you might need our Onward Mobility Network of accessible vehicles, so youll be able to travel in comfort and safety if were taking your vehicle home.

Weve got you covered if your car,motorbikeor caravan breaks down and needs repairing by the roadside. Our brilliant mobile mechanics get 8 out of 10 cars back on the road (thats 84% of breakdowns attended by one of our mechanics in 2017). And if your vehicle needs extra work done, theyll tow it to a nearby garage, as standard.

What happens when you put in the wrong fuel

What to do when you have a flat battery

If you opt for National Recovery, At Home or Onward Travel, youll be able to use them 24 hours after you buy. And, if you add Parts and Garage Cover, you can get help with repair bills for breakdowns that happen after the first 14 days of your cover.

You wont just be a customer youll be an AA Member with exclusive benefits including up to 20% off Costa Coffee, Burger King, Eat & Drink and more at Moto service stations.

20% off at Moto services, including Moto Costa, Moto Burger King, Moto WHSmith and much more

The AA is the largest UK breakdown provider, with over 2,700 patrols compared to approximately 1,500 patrols for the second largest provider in the UK. Other breakdown providers use a majority of third-party suppliers with limited dedicated fleets, which are usually third-party vehicles in the breakdown providers livery.

New Members buying AA Breakdown Cover with National Recovery can add Onward Travel at no extra cost.

This is to make sure our vehicles and equipment can recover your vehicle, if necessary.

If you want to arrange personal cover for someone else, call us on0800 085 2721. However, if you want to cover a specific vehicle you can buy vehicle cover online.

This cover can be enhanced with options such as National Recovery, At Home and Onward Travel.

If youre not at fault, we can also refer you to our partner Claimfast for vehicle repair and car hire, and introduce you to our personal injury solicitors. Well also be on hand for post-accident support and advice.

Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 5pm.

Most breakdown cover companies will offer roadside assistance as a minimum. This means a trained mechanic will come to fix your car if it breaks down on the road. If it cant be fixed, itll be towed to a nearby garage.

Our breakdown cover policy documents give you the terms and conditions of the contracts that make up AA Breakdown Membership and AA Breakdown Repair Cover (Parts and Garage Cover).

To use the Next Generation Texting Service (NGTS formerly known as Text Relay), just add 18001 at the start of any of our numbers.

AA Breakdown Repair Cover Terms and Conditions Booklet March 2018

Yes if you have drivers in your household living away from home at university or a temporary address in the UK, theyre still covered.

Join the AA Franchise Driving School

Find a trusted, local mechanic and book online with our garage guide.

Once youre safe, give us a call on0800 88 77 66. Well come and rescue you, even if youre not a Member yet.

Larger breakdown companies manage a fleet of vans and recovery trucks, with their own staff of expert mechanics. Smaller providers tend to use third-party garages and recovery operators to provide a breakdown service.

You can cover just your vehicle, or you can choose to cover yourself and up to 3 other people in any vehicle youre travelling in:

If you live with others who also need cover as a driver or passenger in any car, you can opt for a policy the covers them too. Choosecover for 2 people(joint policy for you and one other person), orfamily cover(you and up to 3 other people in your household).

No need to carry cash. Just top up when the exchange rates are good and budget for your trip with our travel currency card.

Download and discover more exclusive offers and discounts for our Members with our app

Thats why more than 95% of our breakdown cover reviews recommend us. And weve been awarded 5 stars by independent research company Defaqto, for our features and benefits.

Even when the unexpected happens. Become a Member today from just 39 a year

Half price Pro-shield car wash at your local IMO

When you buy breakdown cover from us, youll have immediate 24/7 cover for roadside assistance. You can also to choose to buy cover that starts up to 2 months later.

We do our best to welcome pets wherever possible. If we cant take your pet, well do what we can to help get them home.

Do you have breakdown or home cover?

If you opted to pay for your AA Breakdown Cover annually, well use the payment details we hold for you to automatically renew your annual Onward Travel after the expiry of the initial free term of 12 months.

Stay well away from moving traffic its usually safest to get out of your car (using the doors facing away from passing traffic) and wait behind a barrier.

Well write to you well in advance of your renewal, but if youd like to talk to someone about renewing or changing your cover now, call us on0343 316 4444.

Vehicle cover cover for one single vehicle in your household, no matter whos driving it. Great if youre sharing a car with friends or family.

Were here for you – 24 hours a day, 7days a week.

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Parts and Garage Cover if your vehicle needs parts or garage work, well be there to help out with your repair bills, so you can:

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